Encrypt (share secrets)
Securely share secrets, such as sign-in credentials, with Phocas.
During implementation, we might ask you to share secrets with us (for example, credentials), and we might share secrets with you.
We recommend using Phocas Encrypt to share secrets securely. Avoid sharing secrets via email or other third-party tools.
About Phocas Encrypt
Phocas Encrypt is hosted within our cloud environment. It uses end-to-end encryption to create one-time links to the secrets you want to share with a single person (for example, your Phocas Adoptions or Activations consultant).
When you share a secret:
It's encrypted in your browser.
It's stored in a database until retrieved.
It can't be decrypted without the key.
Learn more about how we protect your data on the Security information page.
Send a secret
Open https://encrypt.phocassoftware.com. You usually receive this link during implementation.
Select the shortest deletion time that matches your current interaction with Phocas. For example:
One Hour: If you're on the phone with a consultant.
One Day: If you're working over email and it’s not Friday.
One Week: Other cases.
Leave One-time download and Generate decryption key selected.
Add your secret using your preferred method:
Use the form: In the Secret message box, type or paste your secret, then click Encrypt Message.
Upload a file: In the top-right corner, click UPLOAD, then locate the file on your computer and drag it into the upload area.
Choose which link type to use:
One-click link (easiest): Includes both the secret ID and decryption key. There is a small risk of exposing it if someone else clicks the link first. Only use if interception risk is low.
Short link (most secure): Includes only the secret ID. You must send the decryption key separately using another communication method.
Choose how to share the link:
Copy: Copies the link to your clipboard. Paste it into your preferred communication channel and send it to the recipient.
Email: Opens your default email application with a draft email containing the link. Complete the email and send it to the recipient.
If you share a short link (step 5 above), copy the Decryption key and send it to the recipient using a different communication method (for example, phone call or SMS).
Close the browser window.
Receive a secret
You’ll receive an email or message containing the link.
Click the link.
View the decrypted message or download the file. In the case of a message, Show displays decrypted text and Copy copies it to your clipboard.
Use the secret before closing the page - the link only works once.
Troubleshooting
Link doesn’t work? It might have:
Already been clicked.
Expired based on the deletion time.
If you are the sender, repeat the steps to resend. If you are the receiver, ask the sender to resend.
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