> For the complete documentation index, see [llms.txt](https://docs.phocassoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.phocassoftware.com/sales-insights/get-started-with-insights.md).

# Get started with Sales Insights

Open Sales Insights, understand what you can access, and know what administrators need to set up.

{% hint style="info" %}
If you're an administrator, go to [Manage customer segmentation](/sales-insights/manage-customer-segmentation.md) to give users access and set up databases.
{% endhint %}

Use this page to open Sales Insights for the first time and confirm you have what you need.

Before you start:

* You need a Sales Insights [license](/basics/getting-started/user-permissions-and-licenses.md).
* Your [data access](/basics/getting-started/data-access.md) affects the results you see.

### Open Sales Insights

1. In the Phocas navigation menu, click **Sales Insights**.
2. In the **Sales Insights** menu, review the available databases:
   * **Configured** databases are ready to use.
   * **Unconfigured** databases still need administrator setup.
3. Click a configured database to open its [Customer segmentation](/sales-insights/use-customer-segmentation.md) page.

<div align="left"><figure><img src="https://3487206470-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQGQGMazAMTVRZA3vjjb5%2Fuploads%2FMxWIBixVJBPtlIkqkrww%2Fimage.png?alt=media&amp;token=a45e4db0-275c-4eda-a434-736ca8a7bc57" alt="" width="563"><figcaption></figcaption></figure></div>

If the database you need is unconfigured, or you cannot open it, contact your administrator. Administrators can use [Manage customer segmentation](/sales-insights/manage-customer-segmentation.md) to assign access and complete setup.

### Learn how Sales Insights works

When you open Sales Insights: Customer segmentation for the first time, take the in-product tour and watch the video in the bottom-right corner of the page.

<div align="left"><figure><img src="https://content.gitbook.com/content/QGQGMazAMTVRZA3vjjb5/blobs/TsVqjxA9tQb0tFgaszt9/image.png" alt="" width="280"><figcaption></figcaption></figure></div>

Alternatively, watch the videos in the [Use customer segmentation learning module](https://www.phocassoftware.com/academy/learning-modules/use-customer-segmentation) on the Academy.

### Next step

Go to [Use customer segmentation](/sales-insights/use-customer-segmentation.md) to learn about the elements on the Customer segmentation page and how the segmentation works.


---

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