Get started with Insights

Open Insights, understand what you can access, and know what administrators need to set up.

If you're an administrator, go to Manage customer segmentation to give users access and set up databases.

Use this page to open Insights for the first time and confirm you have what you need.

Before you start:

• You need an Insights license.

• Your data access affects the results you see.

Open Insights

1. In the Phocas navigation menu, click Insights.

2. In the Insights menu, review the available databases:

   • Configured databases are ready to use.

   • Unconfigured databases still need administrator setup.

3. Click a configured database to open its Customer segmentation page.

If the database you need is unconfigured, or you cannot open it, contact your administrator. Administrators can use Manage customer segmentation to assign access and complete setup.

Learn how Insights works

When you open Insights: Customer segmentation for the first time, take the in-product tour and watch the video in the bottom-right corner of the page.

Alternatively, watch the videos in the Use customer segmentation learning module on the Academy.

Next step

Go to Use customer segmentation to learn about the elements on the Customer segmentation page and how the segmentation works.