# Get started with Insights

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If you're an administrator, go to [Manage customer segmentation](https://docs.phocassoftware.com/insights/manage-customer-segmentation) to give users access and set up databases.
{% endhint %}

Use this page to open Insights for the first time and confirm you have what you need.

Before you start:

* You need an Insights [license](https://app.gitbook.com/s/7pj8v25BOyqZTdG5mdD1/getting-started/user-permissions-and-licenses).
* Your [data access](https://app.gitbook.com/s/7pj8v25BOyqZTdG5mdD1/getting-started/data-access) affects the results you see.

### Open Insights

1. In the Phocas navigation menu, click **Insights**.
2. In the **Insights** menu, review the available databases:
   * **Configured** databases are ready to use.
   * **Unconfigured** databases still need administrator setup.
3. Click a configured database to open its [Customer segmentation](https://docs.phocassoftware.com/insights/use-customer-segmentation) page.

<div align="left"><figure><img src="https://3487206470-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQGQGMazAMTVRZA3vjjb5%2Fuploads%2FKSamLoYV3hAAAUUxoFRe%2Fimage.png?alt=media&#x26;token=011e5242-6a60-4e73-a141-ebf1c4122c9b" alt="" width="551"><figcaption></figcaption></figure></div>

If the database you need is unconfigured, or you cannot open it, contact your administrator. Administrators can use [Manage customer segmentation](https://docs.phocassoftware.com/insights/manage-customer-segmentation) to assign access and complete setup.

### Learn how Insights works

When you open Insights: Customer segmentation for the first time, take the in-product tour and watch the video in the bottom-right corner of the page.

<div align="left"><figure><img src="https://content.gitbook.com/content/QGQGMazAMTVRZA3vjjb5/blobs/TsVqjxA9tQb0tFgaszt9/image.png" alt="" width="280"><figcaption></figcaption></figure></div>

Alternatively, watch the videos in the [Use customer segmentation learning module](https://www.phocassoftware.com/academy/learning-modules/use-customer-segmentation) on the Academy.

### Next step

Go to [Use customer segmentation](https://docs.phocassoftware.com/insights/use-customer-segmentation) to learn about the elements on the Customer segmentation page and how the segmentation works.


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