# More help and support

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## Customer resources 

[Visit our website](https://www.phocassoftware.com/customer) for links to the Academy, PUG training, webinars and other resources.

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## Support desk&#x20;

Raise a technical service request with our Support team or get help with your licensing and billing:

* [Phocas customers click here](https://portal.usepylon.com/phocas/login)
* [Epicor customers click here](https://epiccare.epicor.com/epiccare)

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Only Phocas users can access in-platform chat and ticket submission.
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Get help inside the product
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## Upgrades and services&#x20;

Use the form in your Phocas side navigation menu to request upgrades, such as additional users, and service work, such as ERP migration and training. Watch this video to learn more.

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Rate the pages on this site and leave comments to let us know what you think and help us improve the content.
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Are you using Phocas On-Premise? Contact our Support team about migrating to Phocas Cloud from your on-premise setup.&#x20;
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