> For the complete documentation index, see [llms.txt](https://docs.phocassoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.phocassoftware.com/other-information/more-help-and-support.md).
# More help and support
There are several ways to learn more about Phocas, get help with what you're doing, and contact Support.
## In-product help
Use the **Help** menu in Phocas to access help and learning resources or get help with specific tasks.
* Access user documentation, Phocas Academy, PUG Training, release notes, and the PUG Forum.
* Depending on the product, start **guided tours** that walk you through specific tasks or watch **videos** that demonstrate how to complete them.
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Help, learning and support resources in Phocas
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Guided tours and videos for specific tasks
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## Customer resources
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You can also access many of our help and learning resources directly from the [Phocas website](https://www.phocassoftware.com/customer).
This is useful when you're not signed in to Phocas.
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## Support desk
Raise a technical service request with our Support team or get help with your licensing and billing:
* [Phocas customers click here](https://portal.usepylon.com/phocas/login)
* [Epicor customers click here](https://epiccare.epicor.com/epiccare)
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Only Phocas users can access in-platform chat and ticket submission.
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Get help inside the product
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## Upgrades and services
Use the form in your Phocas side navigation menu to request upgrades, such as additional users, and service work, such as ERP migration and training. Watch this video to learn more.
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To submit a services form, your Phocas user email address must be your **business** email address. If needed, update it in your [account settings](/basics/getting-started/account-settings.md) first.
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Are you using Phocas On-Premise? Contact our Support team about migrating to Phocas Cloud from your on-premise setup.
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---
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