More help and support

Get links to other helpful resources and request upgrades, services, and support.

Customer resources

Visit our website for links to the Academy, PUG training, webinars and other resources.

Support desk

Raise a technical service request with our Support team or get help with your licensing and billing:

• Phocas customers click here

• Epicor customers click here

Only Phocas users can access in-platform chat and ticket submission.

Get help inside the product

Upgrades and services

Use the form in your Phocas side navigation menu to request upgrades, such as additional users, and service work, such as ERP migration and training. Watch this video to learn more.

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Are you using Phocas On-Premise? Contact our Support team about migrating to Phocas Cloud from your on-premise setup.