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  • Analytics
    • Take a tour of Analytics
    • Work with the grid
    • View a summary of the data
    • Customize your view (Analytics)
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      • Change the properties (Analytics)
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      • Configure the chart options
      • Select and focus on a chart segment
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    • Save favorites and add to dashboards (Analytics)
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    • Phocas AI
    • Flex Modes
      • Switch modes
      • Filter data (Flex Modes)
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      • Add levels to the grid (Flex Modes)
      • Manage columns (Flex Modes)
      • Save and share a favorite (Flex Modes)
      • View your data in a chart (Flex Modes)
  • Financial Statements
    • Take a tour of Financial Statements
    • Overview of access to financial statements
    • Customize your view (Financial Statements)
      • Change the properties (Financial Statements)
      • Change the measures (Financial Statements)
      • Change the period (Financial Statements)
      • Change the current data
      • Change the budget data
      • Change the columns
      • Change the style
      • Change the rows (activity filter)
    • Filter the financial information
    • Select and focus on data (Financial Statements)
    • Copy or export financial information
    • Add a level in a financial statement
    • View financial information in a matrix (change column groups)
    • Add and view comments (Financial Statements)
    • View transactions (Financial Statements)
    • View financial information in a chart
      • Create a Pie and Donut chart (Financial Statements)
      • Create a Value card
      • Export a financial chart widget as an image
    • Save and share favorites (Financial Statements)
    • Add financial analysis to a dashboard
    • Manage financial statements
      • Overview of financial statements and dimensions
      • Create a financial statement
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      • Customize a financial statement
        • Rename a financial statement
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        • Customize account groups
        • Customize calculations
          • Functions for Profit & Loss calculations
          • Formulas for financial ratios
        • Customize headings and spacers
        • Set the revenue row in a Profit & Loss statement
        • Customize columns
        • Customize a Cash Flow statement
          • Common account mapping for Cash Flow statements
        • Rebuild the database
      • Set the financial year end date
      • Map the Retained Earnings account(s)
      • Restrict access to accounts
      • Manage budget streams (Financial Statements)
        • Create a budget (Financial Statements)
      • Use statistical streams
      • Use multiple currencies
      • Manage dimension groups
      • Map categories from your Chart of Accounts
  • Budgets & Forecasts
    • Overview of key terms and concepts
      • Budgets versus forecasts
      • Users and data access
      • Relationship with the Financial Statements module
      • 3-statement budgeting
      • Filtering methods
      • Demand planning
      • Loan repayments
    • Take a tour of Budgets & Forecasts
      • Explore the budget workbook
      • Explore the forecast workbook
      • Explore the Balance Sheet and Cash Flow budgets and forecasts
    • Customize your view (Budgets & Forecasts)
      • Filter a worksheet (search for items)
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      • Use layouts
    • Use session filters
    • Edit values in a worksheet
      • Open workbook notes
      • Use keyboard shortcuts
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      • Use comparison rows
      • Use sum and working lines
      • Use formulas
      • Spread totals
      • Revert to the baseline values
      • Edit the Balance Sheet budget
      • View and use headcount data
    • Refresh a workbook
    • Use workflows
      • Contribute to the workflow
      • View the workflow history
      • View workflow comments
    • View budget information in a chart
    • Open baseline, comparative, or opening balance data
    • Review the budget or forecast
      • Add and view cell comments
      • View and restore the cell history
      • View the audit log
      • Compare actuals, budgets and forecasts
    • Export a workbook or worksheet tab
    • Manage budgets and forecasts
      • Create a budget workbook
        • Filtered budget or forecast
        • Multi-currency budget
        • Unclassified data
        • Period types in budgets
        • Additional measures for driver-based budgeting
      • Create a forecast workbook
      • Clone a workbook
      • Import a budget or forecast
      • Edit the workbook setup
      • Roll a budget forward
      • Add more detail to a budget or forecast
      • Add worksheet tabs (drivers)
        • Balance Sheet and Cash Flow tabs
        • Manual Entry tab
        • Database tab
        • Headcount tab
          • Headcount tab FAQs
        • Reference tab
        • Lookup tab
        • Allocations tab
        • Scratch Pad tab
      • Manage worksheet tabs
      • Add notes to a workbook
      • Customize the format of measures
      • Manage the workflow
      • Manage user access and notifications
      • Publish a budget, forecast or other worksheet tab
      • Fix the baseline in a budget
      • Delete or restore a workbook
      • Delete a stream (Budgets & Forecasts)
      • Troubleshoot performance issues
  • Rebates
    • Overview of rebates
    • Get started with Rebates
    • Projects
    • Rules
      • Parent-child rebate rules
      • Rebates calculation methods
      • Yearly rebates
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      • Monthly rebates
      • Whole rule period rebates
      • Retrospective rebates
      • Pro rata rebates
    • Calculations
      • Run a calculation
      • Schedule calculations
      • View calculation results and transactions
      • Post calculation results
    • Seasonal calendars
    • Rebates analysis
    • Rebates near miss analysis
  • CRM
    • Overview of CRM
    • Agenda
    • Contacts
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    • Leads
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      • Microsoft 365 Outlook calendar integration
    • Campaigns
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    • CRM administration
  • Favorites
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    • Use alerts
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    • Set a dashboard as your homepage
    • Manage dashboards
  • Administration
    • Overview of access to data (Administration)
    • Users
      • Add, update or delete a user account
        • User maintenance form
        • User permissions
      • Create a user template
      • Manage a user's database access and restrictions
      • Manage user passwords
      • Monitor user activity
      • Lock user accounts
      • Impersonate a user
    • Profiles
    • Folders (Administration)
    • Favorites (Administration)
    • Dashboards (Administration)
    • Subscriptions (Administration)
    • Periods (Administration)
      • Period types
      • Working days
    • Databases (Administration)
    • Sync Sources
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    • Configuration
      • Set up SSO
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    • Logs
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      • Modify a database
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      • Design a financial database
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      • View and revert to older design versions
      • Add a budget file to a financial database
      • Add a budget file to a non-financial database (easy budget upload)
    • Sync
      • Automatically join or split items during Sync (split view)
      • Schedule the sync process
      • Migrate Sync
      • Test the sync process
    • Reserved words and characters
    • End of year maintenance tips
  • OTHER INFORMATION
    • File upload
    • Encrypt (share secrets)
    • Glossary
    • Release notes
      • Analytics release notes
      • Financial Statements release notes
      • Budgets and Forecasts release notes
      • Rebates release notes
      • Administration release notes
    • System requirements
    • Technical limitations
    • Security information
    • Scheduled upgrade and maintenance periods
    • More help and support
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On this page
  • View and edit an item
  • Add an activity
  • Schedule agenda email notifications

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  1. CRM

Agenda

The My Agenda screen gives you a 7-day view of all the activities, such as meetings and tasks, you have scheduled in CRM.

PreviousOverview of CRMNextContacts

Last updated 7 months ago

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User permission: CRM

  • See the page to learn about the activity types.

  • Watch this Phocas Academy video:

Your agenda helps you stay organized and also makes it easier to keep CRM up to date. If you have permission, you can also see the week's agenda for other team members.

Click the Phocas menu button > My Agenda. My Agenda opens by default on today’s date and displays list of activities you have coming up for the next week, listed by date.

View and edit an item

On the My Agenda screen, overdue items are flagged at the top (in red). This section will be collapsed if there is more than one item; expand it to view the other overdue activities. You can click the Calendar button to select a different date and click Today to switch back to today’s view as required.

Click an item in the list to display its details on the right. This is the same information you would see if you opened the activity from the Activities screen or the Activities tab in an account, contact or lead record.

Edit the activity’s details as required and click Save.

Add an activity

You can add activities against accounts, contacts and leads from within their respective records. You can also add your own personal appointments here on the My Agenda screen and on the My Activities screen.

Schedule agenda email notifications

You can set up notifications to be sent to your email account:

  • To remind you about your upcoming agenda items

  • To inform you when you have been assigned an activity or invited to a meeting.

This feature requires SMTP settings to be configured. Check with your administrator if you are not sure this option is available.

  1. In the top right of your screen, click the profile picture > Settings.

  2. In the Email notifications section, select the required notification option(s):

    • Select the My Activity and Meeting Invitations checkbox.

    • Select the My Agenda at checkbox and select the time you want to the email to be sent.

  3. Ensure your email address and time zone are correct.

  4. Click Save.

If you do not receive the first scheduled email, check your email clutter or junk folders.

See for more information and instructions.

Add and delete activities
View and edit activities
My Agenda in CRM